Description:
The FordDirect CRM Mobile App provides complete access to FordDirect’s exclusive CRM platform to manage your dealerships key daily activities 24/7 efficiently. The FordDirect CRM is a customized CRM experience created for Ford and Lincoln dealers.
Features and Capabilities include:
Access sales opportunities and daily work plans
Add prospects and manager customer profiles
Quickly respond to internet lead opportunities anytime, anywhere
Inventory Search
VIN scanner
Seamless integrations with in-store CRM
Please call your FordDirect Digital Performance Manager for more information.
Enhancements:
-New video capture tool provides ability to send an email attachment of vehicle walkarounds
-Enhanced Sold, Ups and Other tabs on Desklog display breakdown of New and Used with drill downs for summary lists
-New Appointments tab on Desklog provides daily scheduled tasks with drill down
-Text Message push notifications for incoming New or Reply text messages
-Click to call from within the Customer Details screen